I want all my customers to love their Julia Swartz original paintings and prints! If for any reason you are not satisfied, we will accept the return of your purchase within 15 days of the day your purchase arrived. You will be refunded the full amount of your purchase minus the shipping charge. Pack the painting or print in the package as it was received, insure for the purchase price and ship it back. Contact us prior to returning for authorizing. l-717-723-8099 or e-mail email@example.com. Please include your phone number and reason for return in your e-mail.